Shipping & Delivery
Each Mishka by TKJ creation is handled with care and delivered with attention to detail.
Order Processing
All orders are confirmed personally via phone, WhatsApp, or email. Processing timelines will be communicated during confirmation.
Delivery Timelines
Delivery duration depends on the nature of the product and location. Estimated timelines will be shared upon order confirmation.
Shipping Charges
Any applicable shipping charges will be transparently communicated before finalizing the order.
Accuracy
Clients are requested to provide accurate delivery details to ensure seamless fulfillment.
Returns & Exchanges
We take pride in the craftsmanship of our jewellery and strive for complete customer satisfaction.
Eligibility
- Requests must be made within 3 days of delivery
- Items must remain unused and in original condition
Non-Returnable Items
- Customized or made-to-order pieces
- Items showing signs of wear or damage
Process
To initiate a return or exchange, please contact us with your order details.
Damaged Items
In the rare event of damage, notify us within 24 hours along with images for prompt assistance.
Cancellation Policy
We understand that plans may change, and we aim to accommodate cancellations where possible.
Cancellation Window
Orders may be cancelled only before they are processed or dispatched.
Custom Orders
Custom or specially commissioned pieces cannot be cancelled once confirmed.
How to Cancel
Please contact us immediately via phone or WhatsApp for cancellation requests.
